Office of Adult and Continuing Education New York City Department of Education

Support Tools

Contents

• Back to Technical Support
• Project Connect / NYC Department of Education Network
• OACE Network Configuration Guide
• Site ID's for OACE Locations
• Word 2000 Missing Menu Fix
• Troubleshooting
• DOS NDIS Boot Disk Images
  (For Amer.com C110w NIC's, use the "Realtek" image)
  For more information on using Ghost, go to: Ghost Tips.
• Systems Specifications, Documentation and Device Drivers
• Printer Models and Locations
• Dell Laptop Computer Adapter Recall Program
• Diagnostics: Dell 32 Bit Diagnostics, English, Multi System, A1073
• Known issues with using Outlook Web Access on a Windows XP SP2-based computer - Discusses: Use of Outlook Web Access on a Windows XP Service Pack 2-based computer, Existence of known issues, Loss of functionality of the Outlook Web Access S/MIME control, Existence of miscellaneous behavior changes. Microsoft Knowledge Base Article 883575.
• Device Drivers
• Installing Mavis Beacon Teaches Typing v15 on Lab Computers
• Avaya Support Forum
• Compact Backend Utility

Troubleshooting

HP LaserJet Status and Error Messages

 

Project Connect: Region 5: VLAN Settings

 

Project Connect: Region 2: VLAN Settings